Digital Transformation and Service Readiness of Medical Libraries: Evidence from Delhi and Lucknow
Author(s): Harman Iftekhar & Dr. Anjali Gulati
Abstract - This study examines the status, resource adequacy, and technological readiness of medical libraries in Delhi and Lucknow in response to the growing demand for digital medical information. Using a descriptive survey design, data were collected from twelve medical libraries representing medical universities, teaching hospitals, and research institutions. Findings reveal significant disparities in collection strength, staffing patterns, automation levels, and digital resource accessibility. University-based libraries demonstrate stronger digital infrastructure, larger print and electronic collections, and higher adoption of Integrated Library Management Systems compared to hospital libraries, which continue to rely on minimal staff and limited resources. The study further identifies uneven development of institutional repositories and very limited integration of AI-enabled search tools, highlighting gaps in technological preparedness. Despite increasing reliance on electronic information resources, several libraries face barriers related to ICT infrastructure and user digital literacy. The study concludes that while progress toward digital transformation is evident, substantial variation persists across institutions, necessitating targeted investment in technology, professional development, and standards-driven policy planning to strengthen the role of medical libraries in supporting education, research, and evidence-based practice.
Keywords - Medical Libraries, Digital Resources, Library Automation, Information Access, User Patterns.
DOI URL: https://doi.org/10.26761/ijrls.11.4.2025.2013
Cite This Article As:, Iftekhar, H. & Gulati, A. (2025) Digital Transformation and Service Readiness of Medical Libraries: Evidence from Delhi and Lucknow. International Journal of Research in Library Science (IJRLS), 11(4) 414-423. www.ijrls.in
Copyright © 2025 Author(s) retains the copyright of this article. This article is published under the terms of the Creative Commons Attribution License 4.0.
Paper ID: IJRLS-2013 Page: 414-423 Publication Date: 27 December 2025