A Study on User Satisfaction with Digital Library Resources, Services, and Facilities: A Case Study on Aditya Educational Institutions, Kakinada, A.P
Author(s): Thamminana Ramu & Dr. B. R. Doraswamy Naick
Abstract - This study examines the awareness, usage patterns, satisfaction levels, and accessibility of digital library services among 150 respondents from Aditya Educational Institutions, Kakinada. Using descriptive statistics and cross-tabulation, the analysis explores how demographic variables such as gender, academic category, and frequency of library visits influence digital resource utilisation. The findings reveal a balanced gender representation, with males (56%) slightly higher than females (44%). Undergraduate students formed the dominant user group (64.7%), followed by faculty (20%) and research scholars (15.3%), highlighting student-driven usage behaviour. Library visit patterns show that most respondents access the library weekly (44.7%), while 32% use it daily, demonstrating strong dependency on digital facilities and Wi-Fi connectivity. Awareness of digital library resources is high (88%), and e-journals (34.7%) and e-books (30.7%) emerged as the most frequently used resources. Campus Wi-Fi is the preferred mode of access, indicating the importance of mobile and flexible learning environments....
Keywords - Digital Library Services, User Satisfaction, Awareness, Usage Patterns, E-Resources, Access Modes, Academic Libraries, Digital Infrastructure.
DOI URL: https://doi.org/10.26761/ijrls.11.4.2025.2000
Cite This Article As:, Ramu, T. & Naick, B.R.D. (2025) A Study on User Satisfaction with Digital Library Resources, Services, and Facilities: A Case Study on Aditya Educational Institutions, Kakinada, A.P. International Journal of Research in Library Science (IJRLS), 11(4) 291-306. www.ijrls.in
Copyright © 2025 Author(s) retains the copyright of this article. This article is published under the terms of the Creative Commons Attribution License 4.0.
Paper ID: IJRLS-2000 Page: 291-306 Publication Date: 08 December 2025