Information Products and Services at Bharathiar University: A Study
Author(s): B Sri Priya & Dr. R. Sarangapani
Abstract - This study investigates the range, awareness, and utilization of information products and services offered by Bharathiar University Library. A structured questionnaire was administered through Google Forms, yielding 120 responses, of which 100 valid responses were analysed. The data were processed using Microsoft Excel and interpreted through descriptive statistical methods. The study examines user awareness, usage patterns, and satisfaction levels across postgraduate students, research scholars, and faculty members. Findings indicate high awareness and frequent use of core digital resources such as e-journals, e-books, and OPAC, while certain services require greater visibility and promotion. Overall user satisfaction is positive, though several areas for enhancement were identified. The study offers practical suggestions to strengthen the effectiveness and accessibility of library information services.
Keywords - Information Products; Library Services; User Awareness; Usage Patterns; User Satisfaction; Digital Resources; Academic Libraries; Bharathiar University; Information Access.
DOI URL: https://doi.org/10.26761/ijrls.11.4.2025.1996
Cite This Article As:, Priya, B.S. & Sarangapani, R. (2025) Information Products and Services at Bharathiar University: A Study. International Journal of Research in Library Science (IJRLS), 11(4) 243-250. www.ijrls.in
Copyright © 2025 Author(s) retains the copyright of this article. This article is published under the terms of the Creative Commons Attribution License 4.0.
Paper ID: IJRLS-1996 Page: 243-250 Publication Date: 27 November 2025