Use and Impact of ICT Applications on Knowledge Management Practices by Library Professionals in State University Libraries of North India
Author(s): Baljinder Kaur & Pankaj Kumar
Abstract - This research paper aims to explore the use and impact of ICT applications on knowledge management (KM) practices by library professionals in the state university libraries of North Indian. A survey method was employed to collect the data. The major findings of the study have revealed that the majority of library professionals have implemented various ICT-based applications, including Intranet and Internet, such as knowledge portals, digital repositories, instant messaging, groupware, and web-based training, for capturing, organizing, and sharing knowledge. Furthermore, the study explored that ICT has a high impact on ‘online reference services, such as creating subject portals/interactive online services’ related to the influence factor of KM practices in the university libraries of North India. The use of ICT in KM practices in State University libraries of North India is still not fully implemented. So, library professionals should develop knowledge and skills among their colleagues to give the best impression in the areas of ICTs. The research findings are a valuable contribution to help practitioners and strategists for developing strategies, policies and to bridge the gap and provide some recommendations for library professionals engaged in KM activities to improve the use of ICTs in the state university libraries of Northern India.
Keywords - ICT, Knowledge Management Practices, Library Professionals, University Libraries.
DOI URL: https://doi.org/10.26761/ijrls.9.3.2023.1679
Cite This Article As: Kaur, B. & Pankaj Kumar (2023) Use and Impact of ICT Applications on Knowledge Management Practices by Library Professionals in State University Libraries of North India. International Journal of Research in Library Science (IJRLS), 9(3) 206-221. www.ijrls.in
Copyright © 2023 Author(s) retains the copyright of this article. This article is published under the terms of the Creative Commons Attribution License 4.0.
Paper ID: IJRLS-1679 Page: 206- 221 Publication Date: 24 September 2023